Frequently Asked Questions
Does OHIP cover Rooted’s services? What about other extended insurance policies?
Are our conversations and my medical information confidential?
Do you prescribe supplements and medications?
What if I’m already being treated by my MD?
Do I have to take my clothes off during treatments?
How are Massage Therapists regulated?
Naturopathic Medicine
How extensively do you use supplements and medications in your treatment programs?
What can I expect from our visits?
What kind of training do Naturopathic Doctors have?
How are Naturopathic Doctors regulated?
What types of conditions do Naturopathic Doctors treat?
Does OHIP cover Rooted’s services?
What about other extended insurance policies?
OHIP does not cover the services provided by Rooted’s practitioners. Most extended insurance policies include Naturopathic Medicine and Registered Massage Therapy (laser therapy is covered under massage benefits). You should check with your insurance provider for coverage details.
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Are our conversations and my medical information confidential?
Confidentiality is a primary concern for this office. No information about you or your circumstances is shared without your written permission. There may be times where it is appropriate for you to choose to have specific information shared with other health practitioners, but that choice is yours.
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Do you prescribe supplements and medications?
Our practices are not based on prescription of supplements; however, they can be a valuable element of care. We do have some supplements available for patient purchase and, should we decide that particular products would be of benefit to you, we can recommend where to purchase them or access them on your behalf.
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What if I’m already being treated by my MD?
All of the services available from Rooted practitioners are complementary to the medical care you receive from Ontario’s medical system. Naturopathic Doctors speak the same language as medical doctors and are very willing to work co-operatively with your current healthcare providers. Massage and laser therapy are also an excellent complement to medical care.
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Do I have to take my clothes off during treatments?
For most treatments you will not need to remove your clothing. As much as possible, clothes are left on but moved as required. For example during acupuncture, clothes need to be moved out of the way but not necessarily removed. During massage treatments, clients are draped, with only the parts of your body being worked on exposed and only if necessary. For laser therapy, only the part of your body being treated needs to be exposed.
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How are Massage Therapists regulated?
RMTs are regulated by the CMTO (College of Massage Therapists of Ontario), which works to ensure the safety and proper standards of therapists as well as clients. To know if your massage therapist is registered, ask for their registration number, which you can double check with the CMTO at anytime. Registered Massage Therapists are also governed under the RHPA (Regulated Health Professions Act).
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Naturopathic Medicine
How extensively do you use supplements and medications in your treatment programs?
It is important that patients understand that our practice is not predominantly based on supplement prescription. We focus primarily on modalities within Naturopathic Medicine (Acupuncture, Botanicals, Homeopathic Remedies, etc.), as well as changes in lifestyle (diet, exercise) and perspective (how you view your life).
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What can I expect from our visits?
Free half-hour consultation: This consultation allows time for you to meet Dr. Kerri and ask any questions you may have. During this visit you can also introduce your health concerns, though no diagnosis or treatments will be given at this time. Based on this visit you can decide if naturopathic care is right for you.
First visit: This visit includes an in-depth discussion of your past, present and future health concerns. You can expect your first visit to last about one to one and a half hours.
Second visit: During this visit you will be presented the findings from your first visit and a treatment plan will be proposed. The plan may include either a single approach or a combination of modalities. The second visit will be about one hour in length.
Follow-up visits: Frequency of follow-up visits depends on the condition being addressed and the therapies chosen. Usual follow-ups are a half hour to an hour in length.
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What kind of training do Naturopathic Doctors have?
Naturopathic Doctors (NDs) have a minimum of seven years post-secondary education. An undergraduate degree with a focus on human sciences is a pre-requisite to acceptance at a naturopathic school. NDs receive extensive training in basic medical sciences, differential diagnosis and treatment. The fourth year of naturopathic training is spent in clinic, providing quality naturopathic care under the supervision of licensed Naturopathic Doctors.
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How are Naturopathic Doctors regulated?
In Ontario, NDs are regulated by the Board of Directors of Drugless Therapy – Naturopathy. To know if an ND is registered with the board, ask for their registration number. Should you choose, you can then call the board to double check on the doctor’s registration.
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What types of conditions do Naturopathic Doctors treat?
Naturopathic Doctors are trained as primary care providers and thus they can treat any medical condition. Patients commonly seek out the care of an ND for:
- Acute conditions such as colds and flues;
- Chronic conditions such as diabetes, fibromyalgia, depression, cholesterol and blood pressure problems;
- Women’s health concerns such as menopause, PMS and pregnancy;
- Men’s health issues such as erectile dysfunction and prostate disease.
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